Senior Digital Property Claims Representative
Company: Michigan Farm Bureau
Location: Lansing
Posted on: April 26, 2024
|
|
Job Description:
Senior Digital Property Claims RepresentativeUS-MI-LansingJob
ID: 2024-4445Type: Regular Full-Time# of Openings: 1Category:
ClaimsFarm Bureau CenterOverviewSenior Digital Property Claims
Representative ObjectiveTo help our insureds recover after a
property loss of varied size and complexity. To deliver an
exceptional customer and agent experience to aid in the retention
of business while consistently adhering to established claims
handling guidelines and best practices. To effectively investigate,
evaluate, and resolve property claims for our valued customers
within the company's contractual and legal obligations. To ensure
proactive and timely service, while providing an appropriate and
equitable resolution to insureds and the
company.ResponsibilitiesSenior Digital Property Claims
Representative ResponsibilitiesDeliver exceptional customer service
to our insured and agents. Investigate, evaluate, manage, and
resolve claims under minimal supervision in compliance with best
practices, claim handling guidelines, and state regulations. Review
and interpret policy and contract language to determine coverage
for assigned losses.Triage, process, and resolve property claims
utilizing digital tools, virtual adjusting programs, Direct Repair
Programs, and IA Firms. Assist property adjusters by providing
virtual and digital backup coverage due to vacations, medical
leave, or vacant territories to positively affect the customer
experience while controlling loss adjusting expenses. Assist in
handling of catastrophe-related property claims and provide
oversight, management, and direction of independent adjuster claim
files as needed due to increased storm volumes. Evaluate, scope,
and estimate reserves on assigned claims. Properly code and issue
payments under the correct exposure within authority
limit.QualificationsSenior Digital Property Claims Representative
Qualifications RequiredBachelor's degree required with focus on
construction trades, agriculture, business administration or
insurance preferred, or equivalent experience may be considered.
Minimum five to seven years of multi-line or property claims
experience required. Advanced experience with virtual property loss
estimating required. Experience with P/C insurance contracts and
insurance regulations required. Must possess a valid driver license
with an acceptable driving record. Designations in INS, AIC, or
similar professional insurance designation required or obtained
within two years of hiring. Certifications for Haag, IICRC-WRT,
Xactimate Level I and II required or obtained within one year of
hiring. Preferred:Designation in CPCU preferred. Note: If a
candidate is not identified, a Property Claims Representative may
be considered based on level of experience. Farm Bureau offers a
full benefit package including medical, dental, vision, and 401K.
PM19All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.Compensation details: 69831-87289
Yearly SalaryPI66f1a019cf0c-31181-34134561
Keywords: Michigan Farm Bureau, Lansing , Senior Digital Property Claims Representative, Other , Lansing, Michigan
Click
here to apply!
|