CASE MANAGER
Company: Lincoln Behavioral Services
Location: Flat Rock
Posted on: October 11, 2024
Job Description:
The Case Manager provides community based support and advocacy
to mentally ill consumers who are at risk of hospitalization, or
vulnerable individuals and their families. This professional
collaborates with psychiatric and allied team members in treatment
planning and intervention. Essential Duties:
- Completes all required trainings and attends internal and
external meetings as required.
- Reports to work on time as scheduled and at the location
assigned.
- Utilizes the Core Elements of Case Management to ensure quality
of care.
- Responsible for transporting consumers to community
appointments, clinic appointments, activities and other resources
as identified in their person-centered plan.
- Completes comprehensive assessments incorporating physical,
mental, emotional, and dental health, substance use, food security,
financial, housing legal and vocational needs of consumers within
required timeframes.
- Develops and reviews MDHHS-compliant person-centered individual
service plans and related documents (referrals, entitlement
applications, etc.), within required timeframes.
- Progress and Chart notes meet LBS quality standards and are
completed within 48 business hours of service delivery.
- Maintains at least 80 monthly direct service hours.
- Ensures at least once-monthly case management service contact
with all assigned members.
- Returns client phone messages within 24 business hours.
- Completes discharge summaries within required timeframes on
individuals no longer receiving services.
- Documentation for consumers with co-occurring disorders
includes staging and stage-matched interventions.
- Responsible for assessing and monitoring the consumer in their
community and home environment.
- Case manager effectively utilizes a welcoming philosophy and
supportive therapeutic interventions reflecting an understanding of
the consumers emotional needs.
- When appropriate, facilitates or co-facilitates therapeutic
group treatment.
- Uses care and caution with agency vehicles, technology and
other LBS property.
- Completes other duties as assigned.SKILLS AND ABILITIES
- Excellent communication skills, both verbal and written,
- Ability to establish professional working relationships with
all staff.
- Appropriately articulates the view of the agency when
networking in the community.
- Demonstrates knowledge of Agency and community resources
available to assist consumers during crises.
- Works as part of a treatment team to facilitate efficient
operation of the program and consumer services.COMPETENCIESCritical
Thinking- Consistently identifies and applies relevant information
to your work:
- Gathering information
- Applying Information
- AdaptabilityThe AOP Case Manager comprehensively assesses
client needs on multi-dimensional domains (physical and mental
health, education, financial/housing/food security, relationships,
meaningful activities, etc.). Based on client needs, the CSM
utilizes interventions to effectively eliminate barriers and
increase overall access to resources for improved quality of life.
Equity Mindset-Understands and is committed to goals of equity,
consistently centers equity in the organizations work and
workplace:
- Awareness of equity issues
- Ability to actively combat inequitiesThe Case Manager believes
in the potential and resilience of all clients and seeks feedback
on the treatment effectiveness and satisfaction from
disparity-vulnerable individuals and families. The Case Manager is
engaged in continuous learning and reflection of personal bias,
assumptions and cultural awareness. Cultural Humility-Demonstrates
the value of diversity and inclusion; fosters an inclusive
environment that facilitates a diverse team thriving within the
organization:
- Awareness
- Advancing diversity and inclusion The Case Manager values
diversity and inclusion in the workplace; is respectful of the
opinions of others and has awareness of the value of a multiple
lens cultural perspective; contributing to the advancement of
diversity and inclusion leading to a strengthened workforce and
quality services. Communication-Uses effective written and oral
communication with internal staff, teams and community served;
demonstrates empathy and listening:
- Communication approach
- Inquiry and listening
- CollaborationThe Case Manager demonstrates excellence in
communication skills with individuals and their families through
non-judgmental inquiry, respect, empathic and active listening and
reflection. The Case Manager collaborates with colleagues and
external entities utilizing clear and concise communication and
professionalism to support clients with goal accomplishment.
Ownership and Quality of Work- Effectively manages own work, and
work of teams when relevant, ensuring delivery of high-quality
work:
- Taking ownership
- Quality of work productThe Case Manager efficiently manages
caseload, consistently meets required timeframes and ensures the
highest quality of service delivery and consumer satisfaction.
EDUCATION AND EXPERIENCE
- Bachelors degree in social work or nursing from an accredited
college or university or Masters degree in social work, counseling
or psychology from an accredited college or university is
required.
- Prefer 2 years of experience in working with the mentally ill
population.Credentialing, Licensure Licensure (LLMSW, LMSW, LBSW,
LLBSW, LLC, LPC, LLP) with the State of Michigan (LARA) is
required. Employee is responsible for obtaining the required
supervision for their respective licensure.Qualifications - To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
- Possession of a valid Michigan Drivers License with an
acceptable driving record according to Lincoln Behavioral Services
policy, including issuance for a minimum of 3 years.
- Access to a private vehicle for day-to-day job performance,
when needed.Physical Demands - The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functionsCompensation details: 44000-60000
Yearly SalaryPIe2a4eb1891e2-26289-34687072
Keywords: Lincoln Behavioral Services, Lansing , CASE MANAGER, Executive , Flat Rock, Michigan
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