Executive Director of Financial Aid

Company: University of California
Location: Grand Rapids
Posted on: November 8, 2024

Job Description:

Career Opportunities with Grand Rapids Community CollegeA great place to work.Current job opportunities are posted here as they become available.Are you ready for new challenges and new opportunities? Join our team!The Executive Director of Financial Aid provides vision, leadership, and management of the Financial Aid Office and its staff, which awards approximately $35 million annually in federal, state, and institutional aid. This position ensures financial aid services are delivered in a timely and equitable manner, following regulatory compliance. As a member of the Student Success division, this position also is responsible for the exemplary stewardship of institutional, private, state, and federal financial aid funds aimed at helping to meet college strategic enrollment goals and student access, retention, and completion objectives. The Executive Director of Financial Aid reports to the Associate Dean of Student Success - Support and Retention (temporarily Interim Associate Provost of Instructional Support and Institutional Planning).Requisition ID: 42Department: Financial AidGroup: Meet & ConferSchedule: 40 Hours/52 WeeksCompensation: AM5, $90,468Benefits: Full TimeReports to: Associate Dean of Student Success - Support and Retention (temporarily reporting to the Interim Associate Provost of Instructional Support and Institutional Planning)Posting Opens: 08/14/2024Posting Closes: Open Until FilledESSENTIAL FUNCTIONS

• Lead and supervise the daily operation and functions of the Financial Aid Office.
• Hire, evaluate, identify training needs, and mentor Financial Aid staff members.
• Develop and implement annual department plans that align with the strategic goals of the college, as well as those of the Enrollment Management Team and Student Affairs.
• Serve as primary institutional contact for the Department of Education.
• Monitor sources from the federal and state governments regarding current and future changes in regulations related to GRCC's participation in financial aid programs. Communicate information to GRCC leadership, including how the changes will affect GRCC.
• Ensure institutional compliance with federal and state regulations pertaining to the administration of various financial aid programs.
• Prepare for and coordinate annual audits, as well as state and federal program reviews, as needed.
• Provide appropriate updates and reports regarding changes in compliance and policy matters to college leadership.
• Coordinate with Instructional Support and other faculty and staff members to offer financial aid eligibility guidance related to new programs.
• Ensure the college's Eligibility and Certification Approval Report (ECAR) and the Program Participation Agreement (PPA) are in good standing with regard to federal compliance.
• Responsible for the annual completion and submission of the Fiscal Operations Report and Application to Participate (FISAP).
• Guide and oversee the development, documentation, and implementation of financial aid policies and procedures that adhere to federal and state compliance requirements.
• Responsible for gathering, monitoring, assessing, and reporting financial aid information and data.
• Monitor campus-based aid allocations and reconcile Federal Work-Study awards and earnings on a monthly basis.
• Assess the effectiveness of technology support systems that are directly connected to financial aid processes and services.
• Serve as budget control officer (BCO) for the Financial Aid Office.
• Develop and implement operational student procedures, processes, and communications that enhance student navigation of the financial aid system.
• Coordinate campus wide communications, updates, and training on financial aid requirements.
• Resolve student concerns and complaints.
• Participate in financial aid presentations and FAFSA workshops.
• Support established strategic enrollment and retention priorities and initiatives.
• Attend and actively participate in various councils and teams.
• Regular attendance during normal scheduled hours is required.JOB SPECIFICATIONSEducation Credentials: Master's Degree in higher education, finance, or related area required.Work Experience:

• Five years of required experience:
  • Administering state and federal Title IV student financial aid programs at a post-secondary level
  • With state and federal compliance regulations and reporting requirements
  • Supervising and leading Financial Aid officesSkills:
    • Ability to maintain positive interpersonal relationships, build teams, and motivate others.
    • High level of computer literacy and technological proficiency.
    • Expertise with financial aid-related software and web systems.
    • Strong analytical skills and comfort with technology and statistical data analysis.
    • Skills and expertise in planning, project management, and implementation of continuous quality improvement initiatives.
    • Excellent listening and communication skills.
    • Demonstrated analytical and problem-solving skills.
    • Exceptional planning and organizational skills.
    • A high level of personal and professional integrity.
    • Ability to delegate work appropriately and manage the workflow of staff.Physical Demands:
      • Ability to lift and move up to 25 pounds.
      • Ability to sit for extended periods of time.
      • Standing for an hour or more during presentations and events.Mental Demands:
        • Must demonstrate attention to detail and organizational skills.
        • Ability to work under pressure and in an environment with frequent interruptions.
        • Must use good judgment in handling sensitive situations.
        • Ability to perform routine and unexpected duties with minimal supervision.
        • Willingness to work as a part of a team.Working Conditions:
          • Ability to function effectively as a member of a team.
          • Ability to work flexible hours as needed.
          • Some travel may be required.NEXT STEPS / APPLICATION PROCESSPlease fill out an application at . Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.HIRING PROCESSGRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions. Candidates will participate in assessments, reference checks, and interviews.Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.NONDISCRIMINATION STATEMENTGrand Rapids Community College creates an inclusive learning and working environment. It is the policy and practice of GRCC to provide equal educational and employment opportunities.
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Keywords: University of California, Lansing , Executive Director of Financial Aid, Executive , Grand Rapids, Michigan