Customer Service Account Specialist

Company: VirtualVocations
Location: Livonia
Posted on: April 6, 2025

Job Description:

A company is looking for a Customer Service - Account Specialist.
Key Responsibilities

Handle customer requests via phone, fax, or email, ensuring timely and accurate processing
Document and coordinate business transactions including orders, returns, and information requests
Research billing discrepancies and maintain effective communication with customers and team members

Required Qualifications

High School Diploma or General Education Degree (GED)
Minimum of three (3) years of Customer Service experience
Intermediate understanding of telephony concepts and practices
Basic knowledge of firearms, types, and usage
Experience with MS Office Suite

Keywords: VirtualVocations, Lansing , Customer Service Account Specialist, Hospitality & Tourism , Livonia, Michigan

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