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Technical Account Manager

Company: VirtualVocations
Location: Saginaw
Posted on: November 1, 2024

Job Description:

A company is looking for a Technical Account Manager to lead customer support and technical troubleshooting efforts.



Key Responsibilities

Conduct regular client check-ins to review account status and gather feedback
Oversee and resolve technical support tickets, ensuring timely closure of issues
Perform operational reviews with customers, providing insights and recommendations for optimization


Required Qualifications

Previous experience in technical support or technical account management
Familiarity with BSS and OSS
Proficiency in Spanish

Keywords: VirtualVocations, Lansing , Technical Account Manager, IT / Software / Systems , Saginaw, Michigan

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