Technical Account Manager
Company: VirtualVocations
Location: Saginaw
Posted on: November 1, 2024
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Job Description:
A company is looking for a Technical Account Manager to lead
customer support and technical troubleshooting efforts.
Key Responsibilities
Conduct regular client check-ins to review account status and
gather feedback
Oversee and resolve technical support tickets, ensuring timely
closure of issues
Perform operational reviews with customers, providing insights and
recommendations for optimization
Required Qualifications
Previous experience in technical support or technical account
management
Familiarity with BSS and OSS
Proficiency in Spanish
Keywords: VirtualVocations, Lansing , Technical Account Manager, IT / Software / Systems , Saginaw, Michigan
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