Customer Support Associate
Company: VirtualVocations
Location: Saginaw
Posted on: October 26, 2024
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Job Description:
A company is looking for a Worklife Customer Support Associate
for their Employee Assistance Program.
Key Responsibilities
Support the provision and use of employee assistance and behavioral
health benefits
Coordinate resources and communicate relevant services to
members
Maintain accurate documentation and comply with regulatory
standards
Required Qualifications
1 year of customer service and call center experience
1 year of experience in a social, psychological, or human service
field
Basic computer knowledge (Microsoft Office Suite, Word, Excel,
Teams, etc.)
High school diploma or equivalent required
Preferred: 1 year of Behavioral Health experience and a Bachelor's
degree or equivalent experience
Keywords: VirtualVocations, Lansing , Customer Support Associate, Other , Saginaw, Michigan
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