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Customer Support Associate

Company: VirtualVocations
Location: Saginaw
Posted on: October 26, 2024

Job Description:

A company is looking for a Worklife Customer Support Associate for their Employee Assistance Program.



Key Responsibilities

Support the provision and use of employee assistance and behavioral health benefits
Coordinate resources and communicate relevant services to members
Maintain accurate documentation and comply with regulatory standards


Required Qualifications

1 year of customer service and call center experience
1 year of experience in a social, psychological, or human service field
Basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)
High school diploma or equivalent required
Preferred: 1 year of Behavioral Health experience and a Bachelor's degree or equivalent experience

Keywords: VirtualVocations, Lansing , Customer Support Associate, Other , Saginaw, Michigan

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