Budtender
Company: Herbology Cannabis Co.
Location: River Rouge
Posted on: November 8, 2024
Job Description:
Who we are---Herbology Cannabis Co is more than just your
average cannabis retailer. We are on a mission to rewrite the
existing narratives that surround cannabis, one customer at a time.
We seek to create an inclusive workplace environment that is fueled
by celebrating the intersection of cannabis with creativity,
community, and collaboration.
With our approach, we aim to provide only the highest quality of
product and service to our customers. We strive to set a new
standard of professional excellence in cannabis retail, our highly
motivated team is comprised of knowledgeable experts who are
committed to making the integration of cannabis into any lifestyle
both easy and accessible.
In this role you will...
- Greet customers upon arrival and perform initial check in by
checking required ID's.
- Assist new customers with questions; update customer
information in point of sale (POS) system
- Ensure the presence of the waiting room, and sales floor is
well maintained and stocked during down time.
- Educate customers on cannabis properties and selection of
proper genetics according to their desired effect, relief for
patients' aliments or per request.
- Fill online orders in a quick and efficient manner; greet and
checkout curbside customers ensuring compliance with state
regulations.
- Handle customer complaints in a professional manner; escalate
to management when needed.
- Maintain product knowledge and keep up on current cannabis
trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily
cash management responsibilities and compliance reporting per
company policy.
- Assist with inventory counts and additional audits on a regular
basis.
- Daily compliance with dispensary policies, including but not
limited to the following: state/local regulation compliance,
security protocols, access protocols, inventory tracking, dress
code, and work schedules.
- Maintain compliance with local and state regulations, company
policies and SOPs.Skills and experience you have...
- Excellent customer service and communication skills.
- Basic computer and information technology skills.
- Previous experience in Cannabis retail preferred but not
required.
- Previous experience using a Point of Sale (POS) system
preferred but not required.
- Working knowledge of Cannabis products (flower, edibles, vape
cartridges, topical lotions, tinctures, rso, etc.).
- Basic understanding of the medical benefits of specific
Cannabis products.
- Adhere to all policies, rules, regulations.
- Able to lift up to 25 pounds.
- Ability to work with a team as well as independently.
- Ability and willingness to work flexible hours including
evenings, weekends and holidays.
- Must be at least 21 years of age and be able to pass a
background checkBenefits
- Health insurance
- Employee discount
- Sales and performance incentivesPay starts at $15/hour +
tipsHerbology Cannabis Co. is an equal opportunity employer and
encourages candidates from all backgrounds to apply. We are
committed to creating a diverse and inclusive workplace.
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Keywords: Herbology Cannabis Co., Lansing , Budtender, Other , River Rouge, Michigan
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