Specialist, Customs - Hybrid

Company: XPO
Location: Ann Arbor
Posted on: November 15, 2024

Job Description:

What you'll need to succeed as a Customs Specialist at XPOMinimum qualifications:

• 1 year of related work experience
• Strong computer and typing skills
• Experience with Microsoft Office
• Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:
  • 2 years of office experience dealing with corporate customers, or inbound/outbound call center experience
  • Bilingual in English and Spanish
  • Cross-border and customs brokerage experience
  • Working knowledge of the transportation industry
  • Strong problem-solving and investigative skills to bring issues to resolution
  • Excellent written and verbal communication skills
  • Pleasant and professional phone etiquette
  • Able to multitask, prioritize workload and remain highly organized About the Customs Specialist jobPay, benefits and more:
    • Pay starts at $19.00
    • 3rd Shift, 7:00PM-3:30AM
    • Full health insurance benefits available on day one
    • Life and disability insurance
    • Earn up to 13 days PTO over your first year
    • 9 paid company holidays
    • 401(k) option with company match
    • Education assistance What you'll do on a typical day:
      • Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for information
      • Communicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the borders
      • Recognize and resolve documentation errors
      • Assist drivers with shipment and trip information relative to crossing the border
      • Process shipments and trips to ensure on-time service to our customers and seamless border crossings for our drivers
      • Maintain accurate shipment history and audit integrity#LI-Hybrid About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.
        
        

Keywords: XPO, Lansing , Specialist, Customs - Hybrid, Professions , Ann Arbor, Michigan