Business Process Analyst - Lansing, MI

Company: Digital Technology Solutions
Location: Lansing
Posted on: March 20, 2025

Job Description:

DTS is looking for Business Process Analyst for our direct client Position in Lansing, MI.

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

Top Skills & Years of Experience:

Strong written and oral communication skills are a must for this position
5+ years overall experience & bachelor's degree are required

Role description:

Objective: 50% effort on requirements gathering project for upcoming IT project. 50% of effort to use existing templates to create content/reference material for business analyst and quality assurance roles and business subject matter experts to create cohesiveness between business, technical staff, and project management office. Ultimately this will also benefit Prod Support activities as well in terms of management of the Azure DevOps backlog, user stories, and management of Azure DevOps cards for work progress.

The Business Process Reengineering Specialist (BPRS) is responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly in order to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. The BPRS is responsible for working with the project team and stakeholders to examine existing and future-client business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality.

The BRPS will provide training/shadowing/coaching to existing and upcoming BA/QA roles and SMEs and tailor existing content and processes to the business area needs (from standards, policies, procedures, on existing/provided templates). The BRPS will add context for using the tool of Azure DevOps in order to create project artifacts on a fast-paced agile development and maintenance delivery team.

Responsible for facilitating requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan. Responsible for adhering to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project. Responsible for understanding project scope and actively monitoring requirements process to maintain adherence to the objectives set for the project. Responsible for understanding high-level information governance objectives and ensuring appropriate Stakeholder inclusion and/or awareness regarding data requirements. Responsible for appropriate resolution of critical IT issues as it pertains to the BPRS role. Responsible for providing information and analysis for Build vs. Buy project decisions. Responsible for understanding project specific benefits and related impact of changes to project scope or business requirements. Ensures SEM deliverables for the project that are a responsibility of the BPRS are completed, reviewed, and approved in alignment with area processes. Works directly with project team including user interface/user experience (UI/UX) solution architects, database administrators, developers, QA testers, and others to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.

The ideal candidate will have a training/teaching background and a proven track record in the subject matter area of business analyst/quality assurance process and process improvement in an Agile environment using Azure DevOps as the tool. This position requires strong oral/written communication skills.

Skill Set

# of Years

Training/Teaching Background

5

Business Analyst SME

5

Quality Assurance Knowledge

5

Azure DevOps Knowledge (comfortable with creating epics/features for projects)

5

Understanding of BA, QA, DEV roles/responsibilities

5

Experienced with as-is/to-be processes and content creation

5

Experience with creating product roadmap

3

Familiarity with Project Management Methodologies/Agile

3

Adept with using/teaching tools (e.g., FIGMA, Visio)

3



Experience

Required/Desired

# of Years

Experience engaging in business process analysis, understanding the customer's business process requirements, and capable of translating those business requirements into business and technical documentation and specifications.

Required

5

Experience with system testing

Required

5

Ability to effectively communicate with technical and non-technical stakeholders.

Required

5

Strong analytical and problem-solving skills, with the ability to think creatively and strategically

Required

5

Experience documenting requirements in the form of user stories and acceptance criteria.

Required

5

Experience developing and maintaining technical documentation.

Required

5

DTS offers an excellent compensation package.



Contact:

Ajay Bharbutta
Team Lead
Digital Technology Solutions
248-243-1381

Keywords: Digital Technology Solutions, Lansing , Business Process Analyst - Lansing, MI, Professions , Lansing, Michigan