Remote Provider Service Representative
Company: VirtualVocations
Location: Saginaw
Posted on: November 2, 2024
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Job Description:
A company is looking for a Remote Provider Service
Representative to assist healthcare providers through a contact
center.
Key Responsibilities
Answer incoming healthcare contact center calls and route them to
clinical staff
Gather and verify demographic information while documenting calls
using standard software
Handle inbound and outbound calls according to department policies
and escalate crisis calls as needed
Required Qualifications
2+ years of customer service experience
Medicaid experience
1+ year of MCO or provider billing experience
No time off in the next 90 days
Keywords: VirtualVocations, Lansing , Remote Provider Service Representative, Sales , Saginaw, Michigan
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