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Enrollment Call Center Agent

Company: VirtualVocations
Location: Warren
Posted on: November 16, 2024

Job Description:

A company is looking for an Enrollment Call Center Agent for the Pre-Acceptance Student Stage.



Key Responsibilities

Convert prospective students into qualified applicants for online programs
Handle high volumes of outbound calls and incoming inquiries regarding admissions and programs
Promote the features and benefits of various academic programs and assist with enrollment processes


Required Qualifications, Training, and Education

High school diploma required; customer service or sales experience preferred
Bachelor's degree and previous contact center experience are a plus
Proficient in Microsoft Word, Excel, and Outlook
Ability to work first/second shifts and rotating Saturdays
Commitment to high professional ethical standards in a diverse workplace

Keywords: VirtualVocations, Lansing , Enrollment Call Center Agent, Sales , Warren, Michigan

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