Front Desk Agent - Sawmill Creek Resort

Company: Cedar Point
Location: Toledo
Posted on: April 16, 2025

Job Description:

Overview: $16.00/hour - Ages 18+ - At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exception al service to all guests staying at Sawmill Creek . You'll also---

• Contribute to an amazing guest experience at Sawmill Creek.
• Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and various other add-ons, answer questions in person and over the phone.
• Learn and utilize the hotel Property Management System. - - S ome of our amazing perks and benefits:
  • Paid training and FREE uniforms!
  • FREE Admission to Cedar Point and our other properties!
  • FREE tickets and discounts to local attractions!
  • FREE tickets for family and friends!
  • 20% discounts on food and merchandise!
  • Employee-only ride nights, game nights, and FREE FOOD events! Responsibilities:
    • Ability to maintain guest information, including credit card information, in a secure and confidential manner.
    • Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
    • Ability to solve guest related concerns in a positive and professional manner.
      Maintain open communication with other shifts and the Front Office Manager.
    • Provide guest service according to Cedar Fair standards when serving the guest or working with subordinates.
    • Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Cedar Fair Safety Guidelines.
    • Meet Cedar Fair's attendance requirements.
      Other duties may be assigned. Qualifications:
      • Charismatic attitude
      • Ability to learn and use the hotel Property Management System (Opera)
      • Ability to work days, nights, weekends, and holidays to meet business needs
      • Ability to stand for long periods of time
      • Ability to pass a mandatory (or random) drug test, per Comany Policy, unless prohibited by state or provincial law
      • Ability to pass a background check, if 18 years of age or older

Keywords: Cedar Point, Lansing , Front Desk Agent - Sawmill Creek Resort, Sales , Toledo, Michigan